FAQ


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FAQ

How do I clean my Caesarstone benchtop?

Caesarstone requires very little maintenance to keep the surface looking like new. For everyday, routine cleaning of Caesarstone we recommend wiping the surface with warm soap water (a mild detergent) and a damp cloth.
More stubborn stains may require a putty knife or non scratch pad-leaving surfaces ready to be polished to their former brilliance.
It´s important to be aware that like any other surface, Caesarstone can be permanently damaged if exposed to strong chemicals and solvents that can damage its physical properties. Never clean your Caesarstone surface with products that contain Trichloroethane or Methylene chloride, such as paint removers or strippers.

How durable is Caesarstone?

Caesarstone is resistant to all kind of cracks, chips, scratches and stains. However, like most materials, excessive force,  high point loads, pressure or heat may cause damage to the surface. Like all surface materials Caesarstone should be treated with care.

Do I need to polish my Caesarstone bench top

Caesarstone surface come factory polished to a high lustre, with the exception of our special Concrete finish. Due to Caesarstone´s high density and non-porous qualities, normal cleaning with a damp cloth will keep your Caesarstone surface looking like the first day it was installed. To avoid dulling the surface´s shine, make sure to use a non-abrasive cleaner.

Can I cut on my Caesarstone bench top?

Caesarstone is composed of up to 95% natural quartz, providing it with superior hardness and strength. We always recommend using a cutting board to prevent damage to the surface, or dulling the knives.

How do I maintain Caesarstone´s natural beauty?

Polished: Due to its high density and non-porous qualities, normal cleaning with a damp cloth and mild detergent will keep your Caesarstone surface looking like the first day it was installed. To avoid dulling the surface´s shine, make sure to use a non-abrasive cleaner, and thoroughly rinse off with water after use. We recommend a thorough cleaning of your Caesarstone surface on a regular basis (because of the patina that can develop on the surface from day from cooking, grease oils in the air) to keep the surface as beautiful as the day it was installed.

Honed: Please understand that HONED, TEXTURED and MOTIVO finishes will require more daily maintenance than our polished finishes. Since there is more exposed surface area with honed finishes, metal marks, finger prints and other signs of daily living will show on honed material. Most of these marks can be easily removed with little effort and non-abrasive cleaning products.

How does Caesarstone withstand heat?

Caesarstone is structurally more heat resistant in comparison to other stones, including granite. However, any stone material can potentially be damaged by sudden and rapid temperature changes, especially near the edges. Therefore, using inexpensive and readily available hot pads or trivets is always recommended, especially when using cooking units such as electric frying pans, crock pots, or roaster ovens. We do not advise putting hot cookware directly on the Caesarstone surface.

 Are there any chemicals or cleaners to avoid using?

We recommend using cleaning products between pH 5-8, as products outside this range may damage the surface. Avoid exposing Caesarstone to chemicals with pH levels outside this range, such as ovengrill cleaners, floor strippers, toilet bowl cleaners, oil soaps, tarnish removers, furniture cleaners, drain products, etc. Should your surface accidentally be exposed to any potentially damaging products, rinse immediately with water to neutralize the effect.

 Is caring for my Caesarstone surface really this easy?

Caesarstone´s care-free maintenance and everlasting benefits and performance allows more time for the things that matter most to you. Whether you selected Caesarstone to be your surface of choice for food preparation or to simply beautify your home, you can enjoy the peace of mind knowing that Caesarstone is completely worry and care-free.

 Does Caesarstone offer a warranty?

Yes, as of April 1, 2013 Caesarstone has offered warranty. Please click here to register your Caesarstone purchase.

Can Caesarstone be used outdoors?

While some customers have opted to install Caesarstone in outdoor applications – this use is not covered by our residential warranty.

Does Caesarstone have any other colors with recycled content?

Yes, Caesarstone offers four different recycled colors. Both our Quartz Reflections and Ruby Reflections colors are made with up to 35% post-consumer recycled glass. Our new Chocolate Truffle and Smoky Ash colors are made with up to 17% post-consumer recycled glass.

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